Technician literally opened my child window and pushed the phone line threw the window to run my lines in November leaving my home exposed to the winter elements
Super frustrating. They don't repair phones here and refer you to the Winchester store. Also, according to employees, they have to meet targets or they don't get a certain pay or get placed on performance plans. Okay I'm editing this, they added a phone to my account that I don't even have, or one that I never wanted, and now I'm paying for it on the next plan, and since I did it in store, att customer service says they can't do anything about it! I'm livid, because I've had my phone for years, and just wanted to upgrade, and now I can't because I have a phone I don't really have.
Horrible I waited an hour and half and the man let 3 other people ahead of me knowing I was there first. I won't be back I'll go to Stanton or Winchester first
The employees are what makes this particular store the best.
Absolutely horrible service, if anything is needed it is so much better to make the drive to Winchester! It used to be a great place but it is all new people that have not had any training and know absolutely nothing about the products or how to do their jobs!
At T is a US Electronics Store based in Mount Sterling, Kentucky. At T is located at 104 Commonwealth Dr Ste 1, Mt Sterling, KY 40353, USA.
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